For Homeowners
Smarter Hot Water Starts Here
Enjoy endless hot water, lower energy costs, and a system designed to fit the way modern families live. Essency reimagines water heating with innovative technology that delivers comfort, efficiency, and long-term reliability.
-
Hard Water Protection
Unlike traditional steel tanks, the Essency EXR features a durable double-wall polymer tank that won’t rust, corrode, or suffer from scale buildup. Built to withstand even the toughest water conditions, it delivers reliable performance and long-lasting peace of mind for decades.
-
High-Capacity Performance
From busy mornings to family gatherings, the EXR is designed to keep up. With an industry-leading First Hour Rating and enough hot water for up to seven back-to-back showers, you’ll enjoy consistent comfort when demand is at its highest.
-
Seasonal & Second Homes
Whether you’re away for a weekend or an entire season, Essency helps you save energy without sacrificing protection. Vacation Mode, freeze protection, and remote monitoring through the MyEssency app make it the perfect solution for vacation and second homes.
Solutions That Matter
What’s wrong with your current water heater?
Rust, corrosion, scale buildup, leaks, and inconsistent hot water are common problems with traditional tank water heaters. Most systems are designed with limited lifespans, leaving homeowners facing costly replacements every decade or so.
Essency takes a different approach. With a corrosion-resistant polymer tank, intelligent controls, exceptional hot water delivery, and a 30+ year lifespan, it’s designed to provide lasting comfort and peace of mind for the modern home.
Built for your life
Features
-
30+ Year Lifespan
Built with an innovative double-wall polymer tank that resists rust, corrosion, and scale buildup, the Essency EXR is designed to deliver reliable hot water for decades, not just years.
-
High-Capacity Performance
From busy mornings to holiday gatherings, the EXR provides industry-leading hot water capacity with enough performance for up to seven back-to-back showers.
-
20-Year Leak-Free Warranty
Enjoy long-term peace of mind with a transferable 20-year leak-free tank warranty that protects your investment and adds value to your home.
-
Smart app control
Monitor your water heater, receive alerts, and adjust settings from anywhere using the MyEssency app. Features like Vacation Mode, Boost Mode, and Water Saver Mode put complete control at your fingertips.
Peace of Mind Guarantee
20 years. No exceptions.
A water heater is one of the most important systems in your home, so it should be built to last. That’s why the Essency EXR is backed by an industry-leading 20-year leak-free tank warranty, giving homeowners decades of confidence and protection. The warranty is even transferable to a new owner if you sell your home.
Common Questions About Essency
FAQs
-
How long does the Essency EXR last compared to traditional water heaters?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
What makes Essency better for homes with hard water?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
How long does the Essency EXR last compared to traditional water heaters?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
What makes Essency better for homes with hard water?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
How much can I save on energy costs with an Essency water heater?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
Do I need professional installation, or can I install it myself?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
-
What exactly is covered under the 20-year warranty?
Lorem ipsum dolor sit amet consectetur adipiscing elit sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Warranty & Support
We stand behind our products with industry-leading coverage and support.
-
20-Year Warranty
Industry-leading protectionOur comprehensive warranty covers parts, labor, and performance. No exceptions, no fine print. We're confident in our product, and we want you to be too.
- Full parts and labor coverage
- Transferable to new homeowners
- 24/7 emergency service
- No deductibles or hidden fees
-
Expert Support
We're here to helpOur dedicated support team is available around the clock to answer questions, troubleshoot issues, and ensure your complete satisfaction.
- 24/7 phone and email support
- Live chat assistance
- Comprehensive online resources
- Nationwide service network